AI agents built by property managers, for property managers.
Ecco AI was built and battle-tested inside Ecco Living's 1,000+ unit Los Angeles rental portfolio. We install the same agents inside the software you already use, and your first one goes live in 30 days.
Meet Renata, a maintenance coordinator who happens to be an AI agent.
Renata has her own user login in AppFolio, holds the Maintenance Coordinator role, and works alongside the team in Slack. Requests come in, she triages them, gets the right vendor moving, keeps the resident updated, and hands anything high-stakes to a person for approval.
She isn't the only one. Lola, our AI leasing agent, picks up the phone when prospective tenants call, answers their questions about the unit, and books the tour straight into the calendar. Other agents in the same portfolio handle delinquency outreach, unit turns and owner reporting. That's what we install for you: agents that work inside your system the way a trained employee would, not a chatbot in a window.
On your call, Berk walks you through exactly how these agents run in a real portfolio. No slideware.
An operator beats a software vendor or an AI agency
Every workflow we install was worked out on real buildings first.
We run what we sell
The edge cases, the 2am calls, the vendor who doesn't show: solved on a live portfolio. Agencies learn property management on yours.
Your stack, not a rip-and-replace
Agents work inside AppFolio, Buildium, Yardi or your spreadsheets. You keep your system of record.
Your data can stay home
We can run open-source models on servers you control, so tenant and financial data never has to leave your infrastructure.
Honest scoping, public prices
Our pricing is on this page. If a build won't pay for itself, we say so, even if that means no sale.
Four ways to get AI into a management company
| Ecco AI | Off-the-shelf AI software | General AI / marketing agency | Custom dev shop | |
|---|---|---|---|---|
| Built inside a real rental portfolio | Yes, 1,000+ units | No | No | No |
| Built around your workflows | Yes | Their template | Yes | Yes |
| Works inside your PMS | AppFolio · Buildium · Yardi | Varies by plan | Rarely | If you pay for it |
| Done for you | Yes, plus ongoing tuning | You configure it | Yes | Yes |
| Published pricing | On this page | Sometimes | Rarely | $30K+ quotes |
| Results guarantee | 60 days | No | Rarely | No |
| Based in Los Angeles | Yes | No | Sometimes | Usually offshore |
Agents that do the work, not just answer questions
AI readiness audit
A structured review of your workflows, software and data. You leave with a prioritized automation map, even if you never buy anything.
Custom agent builds
Maintenance intake and triage, leasing follow-up, collections and delinquency, tenant communications, owner reports, unit turns.
Integration
Connections into the systems you already run (PMS, email, SMS, spreadsheets) with human approval steps where they matter.
Calls, texts & chat
Agents like Lola answer your phone, even after hours and on weekends, when prospective tenants call. Questions about the unit answered, applicants pre-qualified, tours scheduled. Plus replies to texts and chat on your website.
Dashboards & owner reporting
A live view of open work orders, new leads and delinquency for your team, and clearer, faster monthly reports for your owners.
Care plan
Monthly model tuning, monitoring, fixes and new workflows as your team asks for them. A named engineer who knows your setup.
Built for small portfolios and scattered sites, too
Most AI leasing tools are built for big apartment communities with a leasing office. If you run single-family rentals, duplexes or a handful of units across town, you get agents sized to your operation, inside the systems you already use, priced to match, and an honest answer about what's worth automating at your size.
If the Pilot doesn't hit its target, you get your setup fee back.
Before we build, we agree on one measurable target for your Pilot Agent, such as after-hours maintenance calls answered, response time to new leads, or staff hours taken off a workflow. If the Pilot doesn't hit that target within 60 days of going live, we credit your setup fee back. The target and how it's measured are written into your proposal before kickoff.
Simple, published pricing
Starting points, confirmed after your consultation based on scope. Every build includes design, installation and integration.
Pilot Agent
- One workflow, e.g. maintenance triage, lead follow-up or collections
- One integration into your existing system
- Live within 30 days of kickoff
- Setup fee credited back if the agreed target is missed
- Monthly model tuning and monitoring
- Email support
Operations Suite
- Three agents, e.g. leasing + maintenance + owner reporting
- First agent live within 30 days, the rest phased in
- Custom dashboard for your team
- Weekly model tuning
- Business-hours support from your dedicated engineer
Portfolio AI
- Full multi-agent build across departments
- Deep integration with your property management software
- Self-hosted model option: your data never leaves your servers
- Dedicated ops engineer, priority response
From first call to a live agent in 30 days
Free readiness audit
Answer six quick questions, no name or email needed, then book a free 30-minute call with Berk.
Design
We map the workflow worth automating first, the data it needs and where a human stays in the loop, and agree on your Pilot's target.
Build & go live
Built, integrated and tested against your real cases, with approval steps before anything high-stakes. Live within 30 days.
Prove it
We track the agreed target. Hit it, and we expand to the next workflow. Miss it, and your setup fee is credited back.
Run & improve
Monthly tuning, monitoring and new workflows as your team asks for them.
See what's worth automating in your operation
Six quick questions. No name or email needed. Then book a free 30-minute call straight on Berk's calendar: a working session about your workflows, not a sales deck.
- A prioritized automation map for your portfolio
- A walkthrough of agents running in a live portfolio
- An honest answer on what isn't worth automating yet
Already know you want to talk? Book a call with Berk directly →
Your readiness audit
Thanks, you're on our radar
Based on your answers, the timing may be a little early. When your budget, timing or portfolio changes, come back and take the audit again. If you'd still like to talk, book a call anyway.
Book your call with Berk
Calendar not loading? Open the booking page.
Questions property managers ask us
AppFolio already has AI. Why would I need you?
Built-in AI answers questions and drafts messages. Our agents do the work end to end inside your system: triaging a maintenance request, dispatching the vendor, following up with the tenant and updating the work order, using your rules and your vendor list. We build on top of what your software already offers; we don't replace it.
How long until it's live?
A Pilot Agent goes live within 30 days of kickoff. Larger builds are phased, with the first agent live in the same 30-day window.
What if it doesn't work?
Before we build, we agree on one measurable target for your Pilot. If the Pilot doesn't hit it within 60 days of going live, we credit your setup fee back.
Do I have to switch software?
No. Agents work inside AppFolio, Buildium, Yardi or your spreadsheets. Your system of record stays the same.
What do AI phone calls and texts cost?
Calls and texts are billed per usage: you pay for the minutes and messages your agents actually handle. Rates are written into your proposal before anything goes live, so there are no surprises.
Is my tenant data safe?
Agents only get the access their job needs, and high-stakes actions go through a human approval step. On Portfolio AI we can run open-source models on servers you control, so tenant and financial data never leaves your infrastructure.
We only manage a few dozen doors. Is this for us?
Often, yes, especially single-family and scattered-site portfolios that enterprise AI tools ignore. The free audit tells you honestly whether the numbers work at your size.
Who builds Ecco AI?
Ecco AI is a product of Aloha Labs, a Los Angeles technology studio. It was developed and proven inside Ecco Living's 1,000+ unit rental portfolio, which is why it handles real-world property management. Your data stays yours: agents only get the access their job needs, and nothing from your operation is shared with any other business.
Your first AI agent, live in 30 days.
Start with a free readiness audit. If it's not worth automating yet, we'll tell you.
Take the free readiness audit →